Welcome to Covidence’s extraction beta! The purpose of this beta is to give you the opportunity to shape the future of extraction in Covidence. There’s a few ways you can do this.
In the moment
If you’ve found something confusing or you come across a problem, you can provide immediate and anonymous feedback by selecting Feedback on the left of your screen. Let us know about the problem and how it’s preventing you from being more accurate and productive.
In a survey
We’ll be sending you a survey towards the end of July. This is an opportunity to provide an overall appraisal of the new extraction in Covidence and outline the types of issues you encountered.
If you’d like a reply
If you’re stuck and would like a reply, then contact our customer support team using the help icon in the top right of your screen or email email@example.com. Ensure you let them know you’re using the new extraction beta.