Welcome to Covidence’s extraction 2.0! The purpose of this is to give you the opportunity to shape the future of extraction in Covidence. There’s a few ways you can do this. 

In the moment

If you’ve found something confusing or you come across a problem, you can provide immediate and anonymous feedback by selecting Feedback on the left of your screen. Let us know about the problem and how it’s preventing you from being more accurate and productive. 

If you’d like a reply

If you’re stuck and would like a reply, then contact our customer support team using the help icon in the top right of your screen or email support@covidence.org. Ensure you let them know you’re using the new extraction beta.