Support

The Austin Health Sciences Library team can assist with planning, conducting, and reporting systematic reviews and other types of research reviews. Visit the Library website to learn more about conducting systematic reviews at Austin Health or to request individual or group training.

How to join Austin Health on Covidence

You can create your personal sign in information with Covidence before or after joining the institutional subscription. To request access to the institutional account in Covidence, you must use your current Austin email address (@austin.org.au).

  1. Go to Austin's Covidence registration page
  2. Enter your information (using your @austin.org.au email address) and click “Request Invitation” link
  3. Accept the invitation in your email
  4. Log in to your existing Covidence account or sign up for a new account
  5. Start reviewing!

Starting a review using Austin Health’s unlimited license

After clicking the link “Start a new review” you will have the option to use your personal account license or select the Austin Health account.

Reviews created under the institutional license will be visible to the administrators of the Austin Health Covidence account. Your personal account review(s) will only be seen by you.

Once you have created a review or accepted an invitation to another Austin Health account review, the title will appear in a separate section on your account homepage:

Getting started with Covidence

Covidence offers short video tutorials in their Knowledge Base to help you get started. See Getting Started with Covidence and Main steps in Covidence.

Logged into your Covidence account and need help? Click the question mark in the upper right hand corner to access support.