Support

To learn more about conducting systematic reviews at Norwegian Institute of Public Health, visit the Opus page or email srtools-support@fhi.no.

How to join Norwegian Institute of Public Health’s Covidence institutional license

You can create your personal sign in information with Covidence before or after joining the institutional subscription. To request access to the institutional account in Covidence, you must use your current FHI email address (@fhi.no).

  1. Go to - Request your invitation page.
  2. Enter your information (using your @fhi.no email address) and click “Request Invitation” link.
  3. Accept the invitation in your email.
  4. Log in to your existing Covidence account or sign up for a new account.
  5. If you have already joined the NIPH Covidence account, then you can log into Covidence and log in with your email and password and proceed to use Covidence

Creating a review using the Norwegian Institute of Public Health’s unlimited license

After clicking the link “Create new review” you will have the option to use your personal account license or select the NIPH account.

Reviews created under the institutional license will be visible to the administrators of the NIPH Covidence account. Your personal account review(s) will only be seen by you.

Once you have created a review or accepted an invitation to another NIPH account review, the title will appear in a separate section on your account homepage:

Support from Covidence

Covidence offers a range of available resources and support to help you along the way with your systematic review process. 

To get familiar with how a Covidence workflow works, you can try our pre-set Demo review. This will allow you to have a hands-on experience and understand the process better. You will find it at the bottom of your dashboard once you have signed in. Give it a go and feel free to explore!

Getting started with Covidence - video tutorials that guide you through the initial area to get you started.

Covidence Knowledge Base - home to all of our comprehensive articles, instructions and advice to FAQ.

Covidence Academy - Learn and understand the essentials of systematic reviews and gain insight with expert-led training and content to guide you through every step of the review process.

Monthly Open Training Webinars  - Join our Community Team for free webinars (registration required) or watch our recent recordings without delay.

Online Support Team - contact our team directly for support on your review by emailing support@covidence.org

When logged into your account, you can also easily contact the Support Team and the comprehensive articles from our Knowledge Base within Covidence by clicking the 'Need help?' button in the lower right-hand corner of the screen.