Support

Librarians at Nuffield Department of Population Health (NDPH) Libraries can assist with planning, conducting, and reporting systematic reviews and other types of research reviews. To learn more about conducting systematic reviews at NDPH, email pamela.white@npeu.ox.ac.uk  or reem.malouf@npeu.ox.ac.uk  to request individual or group training.

 

How to join NDPH Libraries’ Covidence institutional licence:

You can create your user account with Covidence before or after joining the department subscription. To request access to the departmental account in Covidence, you must use your current Oxford University email address (@ndph.ox.ac.uk).

  1. Go to  - request your invitation page.
  2. Enter your information (using your @ndph.ox.ac.uk email address) and click “Request Invitation” link.
  3. Accept the invitation in your email.
  4. Log in to your existing Covidence user account or sign up for a new account (using your @ndph.ox.ac.uk email address)
  5. If you have already joined the NDPH Libraries’ Covidence account, then you can log into Covidence and log in with your email and password and proceed to use Covidence.

 

Creating a review using the NDPH Libraries’ licence:

After clicking the “Start a new review” button and completing the necessary fields, make sure to select the 'NDPH' Libraries licence at the bottom of the page.

Reviews created under the departmental licence will be visible to the administrators of the NDPH Libraries Covidence account. Your personal account review(s) will only be seen by you.

Once you have created a review or accepted an invitation to another organization's account review, the title will appear in a separate section on your account homepage:

Support from Covidence

Covidence offers a range of available resources and support to help you along the way with your systematic review process. 

To get familiar with how a Covidence workflow works, you can try our pre-set Demo review. This will allow you to gain hands-on experience and better understand the process. You will find it at the bottom of your dashboard once you have signed in. Give it a go and feel free to explore!

Getting started with Covidence - video tutorials that guide you through the initial area to get you started.

Covidence Knowledge Base - home to all of our comprehensive articles, instructions and advice to FAQ.

Covidence Academy - Learn and understand the essentials of systematic reviews and gain insight with expert-led training and content to guide you through every step of the review process.

Monthly Open Training Webinars  - Join our Community Team for free webinars (registration required) or watch our recent recordings without delay.

Online Support Team - contact our team directly for support on your review by emailing support@covidence.org

When logged into your account, you can also easily contact the Support Team and the comprehensive articles from our Knowledge Base within Covidence by clicking the 'Need help?' button in the lower right-hand corner of the screen.