Support

Librarians at Universidad de Navarra can assist with planning, conducting, and reporting systematic reviews and other types of research reviews. To learn more about conducting systematic reviews at Universidad de Navarra, email biblioteca@unav.es to request individual or group training.

Covidence offers monthly training webinars (registration required), along with 24-hour methodological or technical support at support@covidence.org. Covidence Academy is also a great resource containing useful ‘How to’ guides, step-by-step videos on Covidence features, and helpful links to additional resources. Their Knowledge Base can help you with Getting Started with Covidence with your review, or you can refer to their online video tutorials for assistance. Logged into your Covidence account and need help? Click the question mark in the upper right hand corner to access support.

What is Covidence

Covidence is a web-based tool that will help you through the process of screening your references, data extraction, and keeping track of you work. It is particularly useful for researchers conducting a systematic review, meta-analysis or clinical guideline.

In Covidence you can:

  • Import references - Covidence works seamlessly with your favorite reference managers like EndNote, Zotero, Refworks, Mendeley or any tool that support RIS, CSV or PubMed XML formats. Covidence can automatically remove duplicates for you.
  • Screen title & abstract - Breeze through screening with keyword highlighting & a lightning quick interface. Covidence keeps full records of who voted and supports single or dual screeners.
  • Bulk PDF import - Transfer PDFs stored in your reference manager to Covidence in a few clicks. 
  • Screen full text - Decide quickly on studies in full text. Capture reasons for exclusion and any notes so you can resolve any disagreements quickly, with a click of a button.
  • Create forms - Be in control and stay focused on your PICO question. Customizable extraction forms means you only spend time extracting what you need.
  • Customize risk of bias - Automatically populate your risk of bias tables by highlighting and commenting on text directly in your PDF.
  • Conduct data extraction - Extract data efficiently with a side-by-side view of your customized form and PDF. Then, when you are done, easily compare your form with other reviewers.  
  • Export - Covidence exports to all the common formats so you can continue your review in your preferred software. 
  • Collaborate - You can invite other reviewers (including external colleagues) to work with you on the project.

Working with review team members from other institutions?

Once a review is created, you are able to add co-reviewers.

  1. From the homepage (Your reviews), select the review you wish to add co-reviewers to and click on “Settings”

  1. From the review Settings, navigate to “Add/remove reviewers”
  2. Click on “Invite another reviewer” and enter your reviewer’s first name and email addresses to invite them

 

Support from Covidence

Covidence offers a range of available resources and support to help you along the way with your systematic review process. 

To get familiar with how a Covidence workflow works, you can try our pre-set Demo review. This will allow you to gain hands-on experience and better understand the process. You will find it at the bottom of your dashboard once you have signed in. Give it a go and feel free to explore!

Getting started with Covidence - video tutorials that guide you through the initial area to get you started.

Covidence Knowledge Base - home to all of our comprehensive articles, instructions and advice to FAQ.

Covidence Academy - Learn and understand the essentials of systematic reviews and gain insight with expert-led training and content to guide you through every step of the review process.

Monthly Open Training Webinars - Join our Community Team for free webinars (registration required) or watch our recent recordings without delay.

Online Support Team- contact our team directly for support on your review by emailing support@covidence.org

When logged into your account, you can also easily contact the Support Team and the comprehensive articles from our Knowledge Base within Covidence by clicking the 'Need help?' button in the lower right-hand corner of the screen.